Dear BT

Dear BT,

I hate you. Why is it always at that crucial moment that you decide to switch my internet off? If I want to post drunken messages on people's blogs at 5am you should really let me and not cut me off for nearly an hour. That's just mean. Varman, stop leaving me answering machine messages telling me who you are and fix my goddam t'internet! If I have to see the messages 'action cancelled' or 'cannot display page' ever again there will be some serious hoof stomping done.

So there. With knobs on top.

Unkind regards,

Angry customer